Privacy policy.

Notification regarding the processing of personal data belonging to the representatives / employees / professional contacts of IBT partners.


 ROYAL TRANS S.R.L. undertakes to implement confidentiality and transparency standards regarding the personal data processed in its current business, according to the principles provided by the data protection legislation applicable in Romania, including Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as the “Regulation” or “GDPR”).

Personal data means any information related to an identified or identifiable person, and an identifiable person is a person who can be identified, directly or indirectly, particularly by referring to an identification element or one or several elements specific to his/her own physical, physiological, genetic, mental, economic, cultural or social identity;

This notification is related to the personal data of our business partners, of other people who contact us and visit us and their representatives or contacts or employees, and it applies to the data collected by   e- mail or other offline methods. This notice describes how we process personal data within the management of the relationship with our business partners, the data categories we process, the method and purpose for which we collect and use them, the processing duration of such   data,   the   recipients   to   whom   we   transfer personal data in relation to you and your rights as a subject and how you can exercise such rights.


ROYAL TRANS S.R.L. the controller of your personal data, having its registered office in Dezrobirii street no. 33, District 6, Bucharest, Romania, registered with the Trade Registry Office under no. J40/8390/2000, having the URC RO13362657


 Gorga OanaeMail: / Phone: +40.744.627.502


The personal data we process within our relationship with our business partners may include:

– Contact details, such as your surname and first name, your position, post address, including your home address, if you have communicated it to us, your professional address, phone number, mobile phone number, fax number and e-mail address;

– Additional commercial information mandatorily processed in a project or contractual relation with IBT or voluntarily communicated by you, such as provided instructions, performed payments, requests and projects, etc.;

– Information collected from public sources;

– Other personal data regarding your preferences, if they prove relevant in the business relationships between parties;

– Details of your visits to our offices or of our meetings with you;

– Other personal data usually provided by you, as required in order to fulfill the allowed purposes listed below.

The personal data related to you are provided directly by you or originate from a third party source. For instance, we may collect personal data from your organization, other organizations related to you, government agencies, information or service.

If you provide us with personal data related to another person (such as a person with whom you have professional relationships), you must make sure that you have the right to disclose such personal data to us and that, without taking any other measures, we may collect, use and disclose such personal data, as described herein. Particularly, you must make sure that the natural person in question is aware of all matters contemplated herein, as they are related to that person, including our identity, how he/she may contact us, why we collect such data, our personal data disclosure practices, the natural person’s right to access his/her personal data and to submit complaints regarding the management of his/her personal data, and the consequences of providing and not providing personal data (such as our impossibility to provide services).


 In the context of your interaction with Royal Trans S.R.L., you, as a natural person, as a legal representative, employee or contact person of a client or potential client, supplier or potential supplier or another business partner of Royal Trans S.R.L., may be subject to the data processing activities performed by us.

Thus, we hereby notify you that we use your personal data in the following cases:

5.1 The supply of services requested from us or the supply of services to us.

When you or your organization request(s) the supply of services within Royal Trans’ scope of business, we use your relevant personal data in order to prepare and provide the services requested from us.

When you supply or offer to supply or your organization supplies or offers to supply services for Royal Trans S.R.L., we use your personal data in order to ensure the provision of the services in optimal conditions, in our favor.

For this purpose, we shall only use your personal data for the following allowed purposes:

– managing the relationship with the client or supplier you represent;

–  negotiating and concluding the agreement with the client or supplier;

– performing the activities required for the performance of the agreement, for preparing or requesting the required materials, or to communicate with you regarding your requests or any other relevant business related matters;

– managing or administrating your organization’s business relationship with us, Royal Trans, including payment processing services, accounting, auditing, invoicing and colletion , support;

– analyzing and improving our services and notifications to you;

– monitoring and assessing the compliance with our policies and standards;

– identifying the persons authorized to make transactions on behalf of our clients, suppliers and/or partners;

– complying with court decisions and exercising and/or defending our legal rights;

– any purpose related and/or ancillary to the aforementioned  ones  or  any  other  purpose for which your personal data was provided to us.

In all of the aforementioned cases, we rely on the grounds of legitimate interests in the supply of our services, according to our scope of business, and the management of the relationship with our clients or the legitimate interest in accessing the services supplied by our partners and the management of the relationship with our suppliers.

5.2 Data processing as a legal obligation.

We may process some of your data in the context of a commercial activity with your organization, due to the legal obligations regarding the archiving and keeping records on the agreements based on which the parties have engaged in commercial and economic relationships.

Also, we may process your data in the context of any changes in the structure of the share capital of Royal Trans S.R.L. or another entity in which Royal Trans S.R.L. could own shares, if your organization is part of such a transaction. In this case, the grounds for the processing may be represented by the legal obligation to disclose certain personal data to public bodies, in relation to the recording and performance of the agreement concluded by Royal Trans S.R.L. in the context of such a transaction.

5.3 Voluntary data communication.

We may collect personal data related to you at the time when you communicate or your organization communicates to us, voluntarily, for any reason, your personal data.

In this situation, we shall make sure that the processing of the data is compliant with all the legal provisions, and that we shall erase your data if we fail to identify legal grounds for storing such data and we shall notify you regarding this matter.


We may disclose your personal data in the following circumstances:

– if we have collected your personal data during the supply of services to another one of our clients, we could communicate such data to that client, and, if allowed by law, to other persons, for the  purpose of supplying such services;

– to service providers, for inspections against money  laundering  or  other  purposes,  for fraud and crime prevention, and companies providing similar services, including financial institutions, credit bureaus and regulatory authorities with which such data is shared;

– to any third party involved in the assignment or novation of any rights or liabilities;

– to courts of law, law enforcement authorities, regulatory authorities or attorneys or other persons, if this is proven fairly required for concluding, exercising or defending a right in court or a natural right, or for the purpose of a litigation settlement process;

– to our processors, mainly service providers or collaborators of IBT, for the processing of personal data for the purposes allowed herein, on our behalf and exclusively in accordance to our instructions. Royal Trans S.R.L. shall remain in control of your personal data and shall make sure that the processors use appropriate protection measures, according to the applicable law, in order to ensure the integrity and safety of your personal data;


 If any of the personal data you have provided to us is subject to changes, e.g. if you change your first name, surname or e-mail address or if you wish to cancel any request to us, or if you become aware that we have any inaccurate personal data related to you, please notify us, by sending an e-mail to We shall not be responsible for any loss arising from inaccurate, unauthentic, insufficient or incomplete personal data provided by you, as we shall not be responsible for any unpredictable change in your personal data.


 Your personal data shall be kept as long as they are reasonably required for the purposes allowed herein or until you withdraw your consent (if your consent is the grounds for processing) and Royal Trans Srl no longer has the legal obligation to continue to store such data. However, we shall keep your personal data when it is required for the exercising or defending by Royal Trans S.R.L. of a right belonging to you or to another person in a court of law, until the end of the relevant retention period or the settlement of such court proceedings.

Unless you expressly request that we store your personal data for a longer period or unless the personal data is required for defending a potential right in court, without retention period, the personal data shall be deleted within 30 years from their collection date.


Subject to certain legal conditions, you have the following rights in relation to the processing of your personal data:

– the right of access consisting of the right to obtain from IBT confirmation as to whether or not personal data concerning him/her are processed, and, where that is the case, the right to request a copy of the personal data that we hold concerning you; if you exercise this right in an obviously abusive or unfounded manner, we reserve the right to indemnification for any required costs incurred by the Company;

– the right to rectification of any inaccurate personal data

– the right to erasure, which allows you to obtain the erasure of your personal data in certain cases (for instance, if you have withdrawn your consent, the processing is no longer necessary in relation to the purposes for which they were collected or the processing is unlawful);

– the right to restriction of processing by IBT of your personal data, in certain cases (for instance, when you challenge the accuracy of your personal data, for a period that would allow us to check such an inaccuracy);

– the right to portability, which allows you to receive the personal data concerning you that you have provided to us, in a structured, commonly used and machine-readable format or to transmit that data to another controller;

– the right to object, which allows you to object to the subsequent processing of your personal data, in the conditions and at the extent allowed by the law;

Royal Trans S.R.L. shall ensure the exercise of all your rights.

If you wish to proceed according to the aforementioned provisions, please send us an e-mail to the address or a written notification to the address Dezrobirii Street, no 33, District 6, Bucharest. We may ask you to prove your identity, by sending us a copy of a valid identification document, in order to comply with our safety obligations and prevent unauthorized data disclosure.

Royal TransS.R.L. shall consider any requests or complaints received from you and we shall reply to you as soon as possible, but no later than 1 (one) month from receiving the request.


The latest update of this Notification was performed in May 2018.

We reserve the right to update and amend from time to time the data processing notification, in order to reflect any changes in the way we process your personal data or any amendments in the legal requirements. In the case of any such change, the amended version shall become effective within 15 days from its posting on the Royal Trans S.R.L. website or its communication to you through any other means.

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